Are you seeking to master the art of feedback to accelerate your professional growth and elevate your workplace performance? Our comprehensive online course, 'Receiving and Seeking Feedback,' is meticulously designed to transform your relationship with feedback, turning potential anxiety into powerful opportunity. This essential professional skills training empowers you to embrace feedback as a catalyst for continuous improvement and career advancement.

Many professionals experience anxiety or fear when receiving feedback, often misinterpreting it as a threat. This course dispels common misconceptions and helps you adopt the right mindset, fostering a positive and productive approach to both receiving and seeking valuable insights.

You will learn to:

• Understand Your Brain's Reaction to Feedback: Discover the neuroscience behind common feelings of anxiety and stress when feedback is offered, recognising why your brain might perceive it as a threat and triggering a 'fight or flight' response.
• Adopt a Growth Mindset: Reframe feedback as a powerful learning opportunity that challenges you to hone skills, create stronger results, and drives a culture of continuous improvement. Understand that feedback is not a personal attack, nor a sign of failure, but a normal and healthy part of any collaborative work environment.
• Gracefully Receive Feedback: Master a four-step process for handling feedback with consideration and poise:
  • Listen: Be present, give your full attention, and avoid interrupting.
  • Reflect: Assume validity, ask non-combative, clarifying questions to genuinely understand, seeking specific examples or reasoning.
  • Respond: Always thank the giver for their helpful intentions. Learn to respectfully voice disagreement by presenting your point of view or, if you agree, discuss an action plan for improvement.
  • Act: Implement the feedback, apply what you've learned, and evolve your skills or adapt your approach.
• Solicit More Insightful Feedback: Gain practical strategies and targeted questions to solicit more actionable and useful feedback from managers, subordinates, and peers. This active feedback-seeking behaviour is linked to higher job satisfaction, greater creativity, faster adaptation, and improved performance ratings.
• Build Trust and Open Communication: Practice the crucial 'do's and don'ts' of receiving and seeking feedback to maintain trust, foster strong working relationships, and ensure others feel comfortable providing honest insights in the future.

By mastering these communication skills and embracing feedback as a 'gift', you will gain crucial self-awareness, enhance your emotional intelligence, and feel more in control of your career trajectory. Enrol today to unlock your full potential and achieve sustained career growth through the power of effective feedback!